Tuesday, March 27, 2018

Diversity and Inclusion


Like most people, my thoughts and understanding of diversity, equity, and inclusion are shaped by my upbringing, my lived experience, and by reading, study, and reflection.  I grew up in Eastern Canada, in a predominantly white community, which celebrated the Scottish/English heritage, and covertly, and sometimes overtly, denigrated other ethnic or cultural traditions. While my mother’s family fell squarely into the Scottish/English norm, my father’s family was French Canadian, with some First Nations (read American Indian) heritage, several generations back. Neither tradition was valued or celebrated and therefore was ignored/and or repressed. Families were predominantly Presbyterian or Catholic; and a few Jewish families.

My first exposure to African Canadians (African Americans) was in 9th grade when I moved to a junior high in part of my community where African Canadians lived.  My exposure to other races and ethnic groups happened at the University of Manitoba in Winnipeg, Manitoba in central western Canada.  My first real exposure and understanding of people from non-dominant cultures, however, came from the 10 years that I spent in San Diego, two as a student, and eight working.  I studied, lived, and worked with Hispanics, Asians, and African Americans and quickly came to appreciate the richness of their cultural heritage and their way of looking at the world.

My first personal understandings of the inequity that discrimination can bring was during my time at Macalester where a librarian of East Indian heritage, who reported to me, felt discriminated against by the administration because of her race. Another of the colleagues who reported to me was an LGBT individual and we had numerous discussions around lack of partner benefits and the right to marry; two rights that I took for granted. Both of these experiences taught me that discrimination exists even when I am not immediately aware of it and taught me to be more conscious of what others feel.

In 2005 my experience was further enriched when my wife and I adopted a sibling group of four Hispanic children from Colombia, South America, and took them to the whitest state in the nation.  The experience of my children quickly brought home, in new ways, how systemic, and sometimes how easily discrimination happens, even by seemingly well intentioned people.

I have travelled extensively for work, making it to 20 countries on 6 continents.  Each of these experiences have added to my understanding of the global family. Talking to, and eating with, people from other countries and cultures has allowed me insight into the many similarities and differences we all have.  In my work I have often been intrigued/surprised/enlightened in the ways in which other colleagues have addressed problems similar to the ones we have in the US in entirely different ways.  These diverse experiences and insights have enriched my life and my work.

For the past year I’ve been living in California, a minority/majority state; a state where no single ethnic group makes up a majority of the population. This is very evident in the global Los Angeles area where I live; such a rich diversity of people and cultures. During this last year I have worked in one of the most diverse universities in the country. The dominant student groups were Hispanic and Asian, along with students from more than 90 countries.  While discrimination was certainly not unknown, it was wonderful to see the dialogue and comradery across racial, ethnic, and linguistic lines, all while celebrating their own cultural heritage.

For me diversity is about thinking about and celebrating the rich ethnic, cultural, and religious heritage that is our global world. Diversity, of course includes other aspects and groups such as sexual preference, religion, ability, age, veteran status, etc.  We often think about diversity by describing how many individuals in each of these groupings are part of our workplace, university, or community. While it is important to think about the make-up of our community, it is also critical to think about diversity in terms of the value that diversity brings to the workplace, the classroom, and the community. Diversity brings new voices, new ideas, new ways of seeing the world, new questions, and new solutions all of which can inform the work of the university and the community. Diversity helps move our work and life forward.

Equity is a more complex and nuanced idea and one that is, I believe, often misunderstood.  While in a generic sense equity is about treating all people the same, it can be discussed and implemented in such a way that ignores the historic inequity that many minorities and marginalized groups have suffered in the past and continue to suffer. This is not about being “color blind” but recognizing a variety of privileges that many have that gives them advantage. This may be white privilege, or male privilege, or the privilege of having parents that went to college, among others. Equity must work to level the playing field, address the inequities and systemic prejudices that have prevented many from competing in the educational and career marketplace.

Inclusion is a critical part of “diversity” and helps move the conversation and action beyond mere counting of numbers (percentage of Hispanics, Afro-Americans, etc.) to find ways to include these individuals in conversations and decision-making, and revising workplace and cultural practices that exclude their participation as full citizens. It is making sure their voices are heard, not as tokens or spokespersons for their race/ethnicity but as individuals and productive citizens.

For me diversity, equity, and inclusion are important parts of my understanding of the world. I continue to grow in my understanding and appreciation of these ideas as I think, read, reflect, but more importantly as I meet, dialogue, interact, and work with people that are different from me.  


Tuesday, March 20, 2018

Bon Mots/Good Words: Dealing with the Unexpected


Last Friday my daughter Rachel and I were wandering around the Amazon Bookstore at the Century Mall on Santa Monica Boulevard. While we were anxious to see what type of books are carried in a bricks and mortar Amazon store, we spent most of the time making witty remarks, or bon mots, about the various books we saw on display.  Many of them, not surprisingly, centered on my sudden transition from my job.

The strict translation of Bon Mots is “good words” but in reality it is used to indicate a witticism, a jest, or joke.  The pairing of “Good Words” with “Bon Mots” for me hints at two ways we deal with difficult situations. While the witticisms are easy, it is more difficult to be creative and positive under difficult circumstances.

What are the lessons learned from difficult work situations and how do you move forward in positive ways that are constructive personally and professionally?  Here are a few thoughts.

First of all, it is critical to get enough rest and exercise; both are important to getting back on track and moving forward in a positive way. I like to walk and for me it is a good way to de-stress.  I listen to a lot of audiobooks and when I’m walking a good audiobook transports me to somewhere else; a much needed respite.

Secondly it is important to be thankful for good people around you. Even when there are difficult, mean, or unethical people, you are surrounded by many good, caring, and amazing people. In my situation I’m very thankful for all of the staff at the Pollak Library. They are an incredible group of people who are dedicated to making a difference for CSUF Students.  I’m also thankful for many students that I’ve met: Marco Moreno, Dipen Patel, Arnuav Bora, Jaymin Joshi, Juan Villanueva and so many more.  I can’t end these brief thanks without mentioning CSUF photographer Matt Gush, who always made me feel appreciated. My wife and children have also been a great and constant support.

Reaching out to professional colleagues outside of work can provide needed perspective and advice. Having to step away from a job can easily make you question yourself, your values, the work you’ve done and the contributions that you feel you have made.  Professional colleagues cannot only help provide perspective they often can affirm the work that you’ve done; helping you know that your contributions to the profession are spot on.

Writing or journaling about your experience can help you process your thoughts, and feelings.  The writing process can often help you let go of anger or frustration as well as help you clarify what you believe and value.  I sometimes over think things and writing helps me work through the issues and either let them go or provide a new and productive way to deal with what I’m feeling.  

Moving forward I will be trying to concentrate on “Good words” without as many “Bon Mots”.








Sunday, March 4, 2018

Past Posts




Saturday, August 22, 2015

Out of Africa: Moments of Reflection

I am just returning from my first trip to Africa - Cape Town, South Africa where  I attended the IFLA World Library and Information Congress.  While the trip was for professional purposes, this is  a more personal reflection.

Being a baby boomer I grew up in a time in history where South Africa was a pariah, with much of the world sanctioning South Africa in an attempt to force change. So much anger and angst and not much change for many years and then Nelson Mandela and FW DeKlerk managed a peaceful and transformational change and brought South Africa back into the family of nations as a full participant.

So much of what we hear about countries and people outside of the US is negative as the news media always focuses on the negative and seldom on what is really happening.  I confess because of this I approached this trip with a bit of trepidation as safety was intimated as a serious issue.

However on arriving I found the people of South Africa to be warm and engaging. They smile easily and are quick to engage in conversation. They are pleased that you have come to their country and want you to know its charms and its history. I walked many of the city streets in day time and evening and never felt threatened.  As with most places the majority of citizens are good people who want the best for themselves, their family and friends, and their country. Like most places, in every large city, there are places to be cautious, and even places to avoid.

Visiting any of the local shops you can buy many wonderful African crafts but you can also buy Louis Vuitton and Prada, just like in New York. You can listen to African and European music but are also as likely to hear the latest hits from the American and British music scene.

The Cape Town area is known for its food and wine and there are many fine restaurants, cafes, and bakeries.  I was pleased to see very few of the US fast food shops (1 McDonalds, and 1 KFC)  and not surprisingly there is not the problem of obesity that we suffer in the US. It is also great to see local businesses thriving.  Food is plentyful and not expensive by US standards.

Besides some good coffee (Truth coffee roasters and Mother Africa coffee) I had a most memorable afternoon the last afternoon of my stay at the Mount Nelson hotel for high tea.  A throwback to the British colonial period of the late 1890's, the Mount Nelson, or the "pink palace" as it is more commonly known, hosts a high tea that the high society matrons of the time would have recognized.  Wonderful teas, served by a "tea ambassador" along with specialty sandwiches, scones with jam and cream, and a fabulous assortment of sweets.  I spent two and half hours of quiet reflection, enjoying the service, the immensely diverse group of people enjoying tea, and the superb service.  This was one example of how far South Africa has come - no single racial group predominated or was excluded.

I did take the opportunity to visit Robben Island, home to the infamous Robben Island Prison where Nelson Mandela and many other political prisoners spent long years of their lives.  The tours of the prison are given by former political prisoners who attempt to give you a sense of what it was really like.  While the prison conditions may not have included all the worst tortures that one can think of, the prison was certainly designed to break its prisoners  will.

Robben Island is in the South Atlantic and while day time temperatures can be pleasant, a stone prison without beds, no glass in the windows, and no heat, is cold and heartbreaking. Black prisoners were treated especially harsh because they were only given short pants and short sleeve shirts to wear year round. No socks, hats, or jackets were allowed though these were provided to other prisoners.  Prisoners were provided a felt sleeping mat, no pillow, and two blankets. The mat and blankets had to be folded properly every morning to avoid a beating.  Non political prisoners slept 60 to a room, and had a couple of toilets, with shower privileges three times a week.

I visited Nelson Mandella's cell, about 6 ft x 6ft. There was a heavily barred window (no glass), a chair, a bucket to be used as a toilet, and the sleeping mat and blankets.  He spent 18 years in this cell before being transferred to other prisoners for another 9 years. Every day he and the other political prisoners were taken to the limestone quarry where they did hard labor quarrying limestone by hand with nothing to protect them from the glare from the limestone or the dust.

In spite of these hardships Nelson managed to write his famous book "Long Road to Freedom" , including a second copy which he managed to get smuggled out of the prison to a publisher. Certainly a coup as the first copy was discovered and destroyed. Ironically despite the horrendous treatment in so many ways, many of the prisoners were allowed to study and were provided access to university courses, with many completing degrees by the time they were released.

What has struck me from Nelson Mandella, Bishop Desmond Tutu, and our political prisoner tour guide was the willingness and ability to move past the horror and repression of the past to build a new future, one that recognized the past but did not dwell in a wish for retribution but to move forward to a just society.

Living as I do in the whitest state in the nation, it is easy to forget that not everyone sees the world as I do, and that not everyone looks like me. In South Africa, I was definitely in a minority and I was struck again by what my Hispanic children must feel at times in a predominantly white world.  Despite the overwhelming otherness I also felt welcome.

In the US (outside of Maine) you will notice that in most of the hospitality industry (hotels, restaurants, fast food) most of the lineworkers are non-white and the mangers are white, even in areas where whites might be a miniortiy.  In South Africa many if not most of the managers I saw were black or brown and looked like the majority of the people.  Some people may think this is trivial but it is not. Workers of all type should be able to aspire to and achieve top positions across the spectrum.
 These type of experiences are eye opening and help us realize that we are all human with many of the same hopes and dreams.

One other memory of Cape Town was the visit to Table Mountain via the cableway - a 65 person cable car that gets you to the top in 4 minutes. Listed as one of the 7 geographic wonders of the world, the mountain dominates the Cape Town skyline. If it is clear the views are magnificent, but at other times a table cloth of fog and cloud cover the mountain and can obscure its view.

As this was a trip for a professional library conference, you might how does any of this relate.  One of the key values of the library community is the respect and support for diversity and providing equal access to information to everyone.  One of the values of attending the World Library and Information Congress is getting to meet and know colleagues from around the world and to understand the work they do and the issues they have, many of which we don't even think of (like limited electricity).  During my trip I met librarians from South Africa, Namibia, Swaziland, Mozambique, Nigeria, as well as from France, Germany, Finland, Sweden, and the UK.  Stepping outside the US gives you the perspective of the other and to see that other librarians will look at similar problems and come up with a different solution.  It helps me think outside the box.  It also helps build a global network of colleagues that can be important in an increasingly global world of scholarship. This perspective helps make me a global citizen.

Sunday, September 21, 2014

Supporting Research - Perspectives from the Library

A growing part of the academic library mission is support of faculty research and research conducted by researchers at various campus institutes or research labs. Libraries are moving beyond the mere provision of physical and digital research collections to build a suite of services that support the research enterprise. A variety of basic and enhanced services need to be deployed in a sustainable manner. Some of these will be existing services that can be leveraged; others will need to be planned, budgeted, and staffed. The library will build partnerships with campus IT and the Office of Research to leverage their expertise and in some cases build shared services. The library will work to support the complete research life cycle from idea through long-term curation. 

Services fall into six broad categories.

CITATION  MANAGEMENT AND IMPACT

Citation/Bibliography Management: The library will provide basic tools to manage citations and documents/articles relevant to the researchers work. Common tools include - RefWorks, EndNote, Mendeley, Zotero, ProQuest Flow.

Research alerts: The library can build customized research alerts based on faculty profiles. This allows researchers to receive automatic notifications about new research in any area they choose. This can be especially useful for researchers in multidisciplinary/cross-disciplinary research.

Impact tools: Making an impact is critical to faculty and researchers and measuring that impact is complex and time consuming.  The library can provide tools and training to assist researchers. The library can assist in understanding various types of impact factors, including new and developing Alt Metrics that is attempting to assess impact of citations in an open web environment.  The library can support new and emerging standards such as ORCID ID which supports persistent identifiers for all of a researcher's work (articles, books, data, etc.).

RESEARCH ENVIRONMENT

The library, in conjunction with IT, can offer and support Virtual Research Environments. A VRE provides web-based tools to support research projects within and across organizations, disciplines, and geographic boundaries. VREs bring together researchers, information professionals from the library and IT to build a robust support infrastructure for campus research. The library may also embark on building a Research Commons, a physical space that supports in-person collaboration and research support for data-driven research and digital scholarship. The Research Commons is intended to bring graduate students and faculty together to discuss their research as well as get support for all steps of the research process from funding, to writing, to publishing, to long-term curation.

PUBLICATION

The library can offer a variety of services to support publication of research.  The library can provide support for “open access” publication through information on “author’s rights” as well as copyright and IP, and Creative Commons license information. Libraries may also support Open Access publications through funding author fees that are typical to the OA model. The library may offer journal hosting and production capabilities for researchers that would like to produce their own open access publications. In order to provide long-term stewardship to the institution’s intellectual output the library can collect, showcase, and preserve a researcher’s publications in the institutional repository.

DATA

Many science and social science disciplines are increasingly data driven. The library can support this by providing support in finding and using data for quantitative and qualitative analysis. As faculty and researchers create large and small scale data sets, the library can assist with data management plans, organization and metadata, and long-term curation of research data. Digital humanities offer an opportunity for the library to provide large scale textual data for research and teaching. The library must also look to the growing desire from researchers for data mining of existing journal content and negotiate licenses accordingly. Large scale data visualization is another need that many researchers have to effectively conduct their research and teaching. Many libraries are providing data visualization studios that contain the software and hardware for data visualization, staff expertise to help use the technology, and space for both research and teaching.

TECHNOLOGY AND SOFTWARE

The library can provide researchers with a variety of technology and services. Increasingly faculty and researchers are using a variety of multimedia hardware and software in their work. The library, in partnership with campus IT, can provide hardware, software, training, and consulting services for digital media projects. The library can also provide high quality digitization services (digital scanning, reformatting and capture of born digital objects). The library and IT can also provide geographic information systems (GIS) and data mapping software and services.

COLLECTIONS AND PEOPLE

The library provides a rich set of physical and digital collections to support the research enterprise. InterLibrary Loan and other resource sharing networks expand access to a global collection. Special & archival collections of manuscripts, rare books, and  other archival materials provide a rich research collection in the humanities.

Subject Librarians can support teaching, research, and learning through their subject expertise and expertise in locating relevant information. Available in person, through email, phone, or chat, librarians can connect researchers to the library's rich physical and digital collections, as well as to the global information space.







Thursday, March 13, 2014

Being "OPEN" : SPARC OA and the Library Publishing Coalition


Last week I attended the SPARC Open Access meeting and Library Publishing Forum in Kansas City. This was the 4th SPARC conference I've attended and it is interesting to reflect on how the conversation has changed over the past 6 years.  The world has moved from convincing people that Open Access must happen to an accepted fact, at least in the world of science.  Even Elsevier, one of the largest science journal publishers believes that by 2020 most journals will have an open access model.

Keynote, Phillip Bourne, Associate Director for Data Science, National Institutes of Health.  In the scientific realm the next big advance will be in the "open data" realm.  The ability of large scale health data that crosses interdisciplinary as well as national, international boundaries will allow for new areas of research and significant scientific progress.  As silos are broken down, data becomes a catalyst and an accelerator of change.  He cites the new Google driverless car, thought to be possible by 2020, but already in testing as an example of accelerated change. The availability of mass GIS/geolocation, traffic, and weather data, has accelerated this Google research beyond expectations.

Making a move to large scale open data and open science is complex and will require social and political capital as well as changes in how we reward researchers.  Some change is being driven by government, notably the White House directive in early 2013 on making federally funded research open, the European Union science funding mandate, and the UK open access mandate.  Other open access initiatives are driven by scholarly societies, such as the American Heart Association, which mandates open access for all of its publications because open science helps "accelerate discovery”; a critically important element of heart disease research.

Erin McKiernan, Researcher in Medical Sciences, National Institute of Public Health, Mexico talked of the struggle to do research on cures for important tropical diseases when most of the necessary research is behind paywalls and the Institute has insufficient funds for access to the literature.  Despite this handicap, and her junior researcher status, she made a public commitment to publish in only open access journals because of the benefits this brings in advancing scientific knowledge to the whole world. She challenged SPARC to develop a statement that junior and senior faculty might sign as a commitment to open access publishing.

Jill Emery, Collection Development, Portland State University, talked about the need to rethink collections and e-resource workflows in light of open access.  As open access is poised to become the dominant model, especially in the sciences, how does a library move from a subscription based model of access management to curating and providing access to open access journals in our catalogs and discovery layers?  In the interim, as Author Process Charges (APC) are the model, how does the library track APCs at an institutional level and demand a reduction in subscription prices based on what the institution is already paying to the publisher in APC fees.

Another important and growing part of the open movement is Open Educational Resources (OER).The OER movement is predominantly a system response to the exorbitant cost of traditional textbooks.  OERs typically take the form of textbooks but may also be learning objects, or supplemental course material. Their focus is on creating open textbook-like resources for the 40 most common courses in the community college and university market.  

Connie Broughton, Director of eLearning and Open Education, Washington State Board for Community and Technical Colleges, Dave Ernst, Executive Director, Open Academics Textbook Initiative (University of Minnesota), and David Wiley, Co-Founder and Chief Academic Officer, Lumen Learning, reported on  OER projects in the United States.  Each of the three projects have created 10 or more open textbooks, all faculty written, and entirely open with the ability for anyone in the world to use.  OERs are licensed with the intent to encourage the principles of reuse, revise, remix, and redistribute.


More than 160 librarians and publishers gathered for the first annual  Library Publishing Forum, sponsored by the  Library Publishing Coalition (LPC).  The LPC is a coalition of more than 50 college and university libraries. "Based on core library values, our mission is to foster collaboration, share knowledge and develop common practices, all in service of publishing and distributing academic and scholarly works. Our goal is to explore how to better serve the scholarly communication needs of the academic community, through sustainable, innovative library publishing solutions aligned with institutional missions." http://librarypublishing.org/

Opening Keynote speaker, John Unsworth, Brandeis University Librarian talked about the convergence of librarians and publishers that has occurred over the past 10 or more years. The publishing role of librarians has grown out of the Institutional Repository and the opportunities the IR has provided to help faculty publish. Libraries regularly support the publishing of faculty edited journals, student journals, and the gray literature. He noted that over the past 10 or more years 20 university presses came to be housed in and report to the University Libraries. 

John Shere, University North Carolina talked about a library and press partnership to publish collections of slave narratives from Special Collections.  He noted that while some presses frowned on publishing a book from a dissertation that was already available in open access format. UNC Press is using library supplied data on downloads of electronic dissertations from the institutional repository to predict which authors they should approach about creating a monograph from their dissertation.

Tom Hickerson, University of Calgary and Lisa Macklin, Emory University shared the need to match library policy with both open access and publishing initiatives. University of Calgary is leveraging approximately $200,000 annually from its collection budget to support article processing charges for faculty authors. Emory recently renovated part of the library to highlight their digital publishing program by creating a digital publishing lab with staff in a prominent area of the library and inviting students in to work on digital publishing projects.

Paul Royster, University of Nebraska at Lincoln Libraries, reported on Zea Books, a library imprint that publishes approximately 10 monographs per year using the Digital Commons platform.  They concentrate on work by researchers/scholars from Nebraska that have publishing needs that cannot be met by traditional publishers. These are often manuscripts that university presses don't think have sufficient market, or have too many illustrations, or are too long.  They find a home in Digital Commons, often with a print on demand equivalent. (http://digitalcommons.unl.edu/zea/)

Closing Keynote speaker, Peter Berkery, Executive Director, Association of American University Presses also echoed the library and university press alignment and explored the idea of complimentary and collaborative rolls that might advance scholarly publishing. Both groups have complimentary and sometimes overlapping skills sets and working together they could help secure a sustainable scholarly publishing model.

Reflecting back on the 4 days of meetings it is clear to see that the library’s role in relationship to scholarship continues to change. Libraries have moved from predominantly a collection and stewardship role to an active role in creation, dissemination, partnership, and innovation role. Librarians seek and active role in scholarship and making scholarship open and vital to their local communities and the world at large.   


Saturday, February 8, 2014

To store or not to store -That is the question?



In April 2013 the Colby College Libraries opened a new purpose-built library storage facility. Built with 12ft high compact shelving and a capacity of 500,000 plus volumes, the facility is on college property, approximately 3/4 of a mile from the main library. 170,000 monographs and 30,000 bound journals volumes found a new home. The facility is climate controlled, secure, and materials are retrieved twice-daily. 54% of the collection remains in one of the three campus libraries.

Most library storage facilities are built on the "Harvard model"; a high-density system that stores books by size and managed with a complex inventory system. There is no way to find an item without knowing its barcode which tells row, bin, shelf, and box number. The automated or robotic systems are similar in their complexity and non-browsability. These models are highly efficient from the perspective of housing and managing a growing physical collection. The end result is that all intellectual access to the collection is through the library catalog.

Colby chose not to implement the Harvard model because of the high staffing level necessary to run a high-density facility and because having a browsable collection (even if you have to stand on a ladder) was important to a small but important cohort of faculty.

Shakespeare's Hamlet bemoans his fate with the famous line "to be or not to be, that is the question". Like Hamlet, libraries must seriously consider the fate of their print collections when considering their options. From a strictly collection management perspective, a storage facility is a moderately straightforward and sound decision. From a faculty and student perspective, the idea of moving books to a storage facility will range from a shrug of indifference, to mild concern, to cries of dismay and betrayal. Each of these reactions comes from their own experiences and emotions, the way they interact with print collections, and how their discipline does scholarship. 

Contrary to what some faculty and students say, there is no single right answer to the long-term stewardship of print collections. The idea of keeping a ceaselessly growing collection within the walls of the library proper is an idea whose time has passed. College and university administrations are unwilling or unable to fund the cost of a library addition every 15-20 years to house collections. With 40% of academic library collections never circulating, this argument becomes even more difficult.

Among the options that might be considered are (1) weed the collection regularly to keep it within existing shelving capacity, (2) install compact shelving to increase capacity, (3) rent storage space, or (4)build a storage facility.

Weeding the collection, while practical in many ways, has numerous political pitfalls. Weeding protocols need to be developed that match with overall curricular needs, use patterns, and faculty needs and desires. Weeding out superseded editions, old textbooks, and multiple copies is relatively straightforward. Discarding materials for curricular areas that are no longer taught are also relatively easy to defend.  Faculty, especially in smaller institutions, may react negatively to removing books, even if much of the collection is not used.  Extensive weeding of a collection is often seen as a rejection of print in favor of digital.

Many libraries that are considering extensive weeding are beginning to think about collective instead of individual action. Academic libraries are moving to an era of “shared print”. Weeding has often been done with the sense that someone in the library community would have a copy of the book that could be borrowed. As more and more libraries are looking at down-sizing print collections it is important for the library community to think about this in a collective way and to effectively plan to provide long-term stewardship and protect the scholarly record.

Compact shelving is a reasonable option provided the library building has the floor loading capacity necessary to hold the greatly increased pounds per square foot that happens when compact shelving is installed. There certainly are political consequences as well as there will be some that feel compact shelving inhibits browsing. Compact shelving is also expensive; shelving for a half million volumes likely to cost about $1 million and every library has limited floor space that can be devoted to shelving.

Renting storage space is a complex option that can have a variety of costs and political consequences. Some libraries have opted to rent warehouse space and use their own shelving. While these costs may be reasonable, the library needs to insure adequate climate control and security. If the lease to the space is lost then the library can be left scrambling to find new storage space, often without sufficient time for planning or budgeting. Other libraries have opted to rent storage space in an existing storage facility and to contract with the facility for ingest, retrieval and delivery.  Entry costs and even retrieval and delivery costs are reasonable if the number of items retrieved is low. If a library decides to remove the collection from storage, the deaccessioning costs are often prohibitively high. The political costs can also be high if faculty become outraged that parts of the collection are stored elsewhere; even more so if the storage facility is many miles or many states removed.

Building a storage facility is not an endeavor to be taken lightly. Decisions need to be made as to shelving type, storage capacity, retrieval mechanisms and protocols, staffing, and location. 

For purpose built facilities to live up to their potential they must have adequate facility to process incoming materials and handle retrievals and delivery in a timely manner. They should also include digitization facility for materials that are better delivered in digital format (journal articles, fragile or rare materials). Adequate climate control (HVAC) and fire suppression need special design/engineering considerations. 

Requesting mechanisms must be built into library catalogs and discovery systems. Materials must be retrieved from shelves, packed into containers for transport and delivered. After the books are used the they need to be returned to storage and re-shelved. Delivery needs to be handled by the library or contracted out. All of this takes significant staffing and money.

The value that storage facilities provide is that they allow the library to continue to grow its print collection to meet the scholarship and teaching needs of the institution. It does behoove the library to think carefully about the catalog metadata that enables better browsing and to devote resources to enable virtual browsing of the collection.

In the “store or not to store” question, Colby decided “to store” as its strategy to build a long-term and enduring commitment to print books. As a result, the Colby Libraries are well positioned to face the future. The storage facility provides enough space for another 42 years at the current rate of acquisitions (7,000 print books per year). The storage facility also allowed us to accept the Bangor Theological Seminary Collection (about 30,000 volumes) and to incorporate it into Colby’s collection and make it available to Colby faculty and students, and the citizens of Maine.

In consonance with our commitment to print, phase 1 of our $8.7 million renovations of Miller Library doubled our collection space for Special Collections. It also provided space for a purpose built digital production center which is being used to digitize and showcase special collections materials and to draw faculty, students, and researchers in to our library to use our physical collections.


Saturday, January 4, 2014

A Swimming Pool in the Library - Drowning in Data

Few of us would seriously entertain a swimming pool in the library- well the thought did cross my mind last summer when the temperature in my office hit 90 degrees. The sheer amount of water, mess, humidity, and chlorine would probably send most of us a bit over the edge. Some of our patrons on the other hand are certainly more tolerant of messiness but perhaps they shouldn’t be.

So where am I going with this swimming pool idea. Swimming pools, like research data, comes in various sizes with various levels of complexity, dirt, and messiness.  I think libraries can and should play a number or roles in the swimming pool of research data and many libraries have already stepped into this arena.

I see four areas where libraries and librarians might play a role.

Advice
Librarians typically have a broad view of the world and feel comfortable across a wide variety of knowledge domains. The "data intensive” world that we live in is present in almost every discipline and certainly is not limited to faculty/researchers who are dealing with data management mandates from NSF, NIH or other funding agencies.

Librarians as information professionals have a broad and deep understanding of data, data issues, and stewardship of information for the long-term. They are very good at looking at a research proposal and asking important questions around data issues. Libraries are increasingly hiring librarians with advanced data management and data curation skills to help faculty deal with data.

Librarians are also poised to help researchers work through the various intellectual property issues surrounding data. If data is to be managed for long term then questions of ownership, use and reuse need to be decided and encoded so that everyone who sees the data can tell who owns the data and how it can be used. While librarians do not give legal advice they are versed in copyright and intellectual property issues and can provide faculty with options to consider in providing long-term stewardship of their data.

Metadata/documentation/discoverability
Because librarians are very interested in others being able to find and use data across all knowledge domains, they have developed interest and expertise around metadata, documentation, and discoverability. Metadata refers to the terminology that we use to describe the data. It may include things like, variable names and descriptions, file types, definitions, classifications schemes, etc.

Librarians are also interested in users being able to find data and build, buy, and install systems that integrate metadata from data repositories into a "discovery layer" that allows students and faculty to search across knowledge domains and find data that are included in journals, institutional repositories, and subject based data repositories such as the Social Science Research Network (SSRN) or the InterUniversity Consortium of Political and Social Research (ICPSR).

Storage/migration/archiving
Most research is small scale. By that I mean most research is not on the scale of the Sloan Sky Survey or the Human Genome Project. Most research data is on a local hard drive, thumb drive, or network drive, often without plans for long-term storage or archiving. Increasingly journals, and funding agencies are requiring access to data for the long-term. Librarians and IT professionals have the expertise to provide advice and solutions for long-term storage, migration, and archiving. Some of these solutions will be local to a campus but increasingly they will be multi-university systems that are built to easily scale in terms of size but also will have built in long-term digital preservation capabilities.

Visualization
Data, especially at a large scale, might be hard to work with. Larger libraries are installing data visualization rooms with very large screens (millions of pixels) and sophisticated software that allow faculty and students to do complex data visualizations/ data simulations and to draw results from the data that would be difficult if not impossible on typical small screens. Librarians with data expertise usually work as consultants with faculty and students.

Friday, July 19, 2013

Through the "Treasure Lens" ; Library as Treasure Chest


As children, we grew up with stories of treasure. It might have been the treasures of a king or queen, or pirate treasure replete with a treasure map and X marks the spot. As we have aged, our interest in treasures haven't lessened but have likely transformed. For many of us treasure is still equated with abundant riches though  upon reflection we realize that some treasures are "priceless", MasterCard ad not withstanding.

Libraries have long been in the treasure business; be it a Pulitzer Prize winning novel or a Shakespeare folio. Today, however, we live in a "throw away" culture and the virtual culture is so ephemeral that our understanding of treasure is often trashed and at other times surprisingly  heightened.  Treasure is usually equated with money and artifacts are often stripped of their intrinsic value. We often think that a digital surrogate can substitute for the original.

I want to argue for the physical treasure and the role it can play in helping us understand and appreciate culture and how it can inform our understanding and use of  digital surrogates.

In the past year I've made two visits to the British Library. On one visit I was able to see an exhibit of 400 illuminated manuscripts from the Royal Library. These were exceptionally rich manuscripts with hand painted illuminations - many with gold and silver embossing. The manuscript were produced by hand between 800 and 1400. (http://www.telegraph.co.uk/travel/destinations/europe/uk/london/8865233/Exhibition-in-focus-Royal-Manuscripts-British-Library.html) On the second visit I took in the Jack Kerouac exhibit, including the famous scroll of "On the Road".  Both of these are treasures - part of our cultural heritage. (http://pressandpolicy.bl.uk/Press-Releases/The-British-Library-exhibits-Jack-Kerouac-s-120-foot-long-On-the-Road-manuscript-scroll-in-London-for-the-first-time-5cc.aspx)

In a previous visit to London I visited with Paul Ayris, Director of University College London Library Services. He related an interesting story of how his librarians are taking the library treasures out of the Special Collections to the classroom. In a daring move, one of his librarians took an original Newtons' Principia to an introductory Physics class. It created a sensation.  Students wanted to have their picture taken with it. It also opened up a host of questions about the book and its influence - if Newton was English why was the book in Latin?,  Why  was it so influential?, etc.  Yes a digital copy was available but the "treasure effect" is not the same.

Seeing the physical treasures connects the patron with the hand of the craftsman- the writer, the printer, the painter, etc. It gives a sense of context that seems to be absent even in a high quality digital surrogate.  Allowing, encouraging, cajoling our students and faculty into Special Collections  is critical in helping provide this rich contextual thought that can then be transferred to the use of the digital. Seeing an handling an original Civil War diary, for example,  allows me to look at a collection of digitized Civil War diaries in a new way. It opens up new questions- new avenues of research. I see the digital through the physical "treasure lens".

The Treasure Room (now Robinson Room) - Colby Libraries
At the Colby Libraries our Special Collections has a room originally called the "Treasure Room" .  It's purpose was to both house and showcase treasures. In a renovation of the library in the early 1980's Special Collections became hidden, and while Special Collections didn't physically move, it did become a hidden vault. Yes it was still  full of treasure but virtually undiscoverable. Our Special Collections staff are working to change the hiddenness and to get students and faculty into see, touch, use, and write about the treasures. Renovations scheduled for summer 2014 will lift the veil and make Special Collection visible again.

 
 
  
Special Collections Gallery - Ohio State Thompson Library
As I have traveled throughout the world looking at libraries and how they are transforming themselves, I can see a clear trend in moving Special Collections to a more front and center part of the operations and facilitating direct access to the "treasures". Special Collections reading rooms are often large glass fronted rooms where you can see scholars (students, faculty, external researchers) working with original treasures. I have also seen a strong move towards large scale displays (cases, spaces, whole rooms) in very busy public thorough fares in libraries that are bringing the treasures to the people. For a striking example, check out the Special Collections gallery space and Ohio State


The next time you visit a library ask them about their treasures- you will be surprised by what you find.

Tuesday, July 16, 2013

Starbucks, chocolate and Libraries

I'm a Starbucks aficionado. I like the coffee and  the feel of a Starbucks shop. It 's  always a mix of solitude and community. I like the friendly banter  of the baristas.  I spend a few hours each week at my local Starbucks doing email and other library work. If you are a coffee lover you understand that a truly great cup of coffee can nourish the soul.

Recently  in a Facebook exchange with my daughter Rachel who is spending eight weeks in Aix en Provence, France, we talked about pan au chocolate. Pan au chocolate is a flaky croissant  like pastry filled with chocolate . It truly is a wonderful and a soul nurturing experience -especially if you get to eat it in France.

You might ask what is the connection between Starbucks, chocolate, and libraries. The connection is more than might come from a  library which has a cafe.

For me the connection comes from the idea of nurturing the soul. Perhaps this is not what we think about when we think of libraries but for me one of the roles of the library is to provide intellectual nourishment.

This intellectual nourishment might come from a good novel that speaks to the human condition; it might come from an essay on human rights or a an article that opened up your understanding of a physics problem. It might also come from writing a poem or sitting in a quiet contemplative space.

Libraries today are pretty frenetic. It is really easy to see libraries only as the information super highway - a bundle of digital signals.  This might be seen as the fast food mode of nutrition or eating on the run.

As with much of nourishment, the effects  are both immediate and not always immediately obvious.  The library experience  can be both immediately rewarding and have long-term effects that change our lives over time.

When you have a chance, grab a good cup of coffee, the New York Times, and a good pastry - all in your local library and give your soul a boost
















Sunday, March 27, 2016
Power of perspective

I fly fairly often for work, usually at least once a month. I love window seats, even though they often have less legroom than other seats. The window offers a perspective on the world outside and below the plane. Whether the view is clear or totally obscured by clouds, or by night, the perspective is different. I may see the flat fields of Kansas, each marked in their square quarter sections, with fields beginning to green, others brown rounds, waiting for the sprinklers to do their magic. I may see the mountains, desert, or the large cities of the east coast. When clouds completely blanket the landscape, the perspective changes to one of mystery and intrigue. Sometimes the clouds are spotty and I can see glimpses of landscape – small insights into the world. At night, the lights break up the darkness. Each view offers a perspective, an opportunity to think about the world we inhabit.

I find that stepping away from the office, from an important project, and sometimes even a deadline can be both healthy and productive. It provides a time to gain perspective, to be self-reflective, to breathe.  While this is something I try to do and encourage my staff to do, it is really hard.  We all have heavy workloads with too many projects, too much email, too many people to talk to. We all know that we are not always being productive as we could be but it is difficult to step out of the rat race and to pause and gain perspective and perhaps take a different approach to our work, our project, our lives.

People that know me know that I am a big Starbucks fan. Not only do I love the variety of dark roast coffees they serve, I love the ambiance and the vibe of the various Starbucks that I frequent. What people many not realize is that there is another reason that I go to Starbucks, especially the one in my home town. I go to get a different perspective from my office.  My office is small, stark, in the basement with a narrow window that looks out on a drainage grate. My Starbucks has the dark rich wood coffee house feel. However, its all glass front is where I sit, gaining a new perspective on the day and on the work that I do.

We are just wrapping up Spring Break and I am just back from a 1,600 mile round trip to London, Ontario, Canada. My daughter Rachel is applying to grad school at Western University in London, with the goal of getting a Masters in Library and Information Science. Naturally, she wanted to see the University first and I wanted to return to the university where I did by graduate library degree more than 30 years ago. We were both looking for perspective.

The trip to London and back, via car, was also a form of perspective, a break from the office, a chance to think, to observe, and to relax. The time at the University was a chance to see the perspective of a very vibrant and very diverse campus; so many people who look different from me, yet in many ways are the same. 

Perspective has power but only so if we are observant and take the time to reflect on what we see. As we head into the very busy time of the academic year, I’m hoping that I can be more self-reflective and use the power of perspective to make me more productive, more aware, and more a part of the global world.


sunday, May 15, 2016
Wake Up and Smell the Inspiration


It’s been a long and busy week. As the week has wound down, there has been a theme of “making a difference” prevalent on campus. On Wednesday we celebrated the retirement of Ray Phillips, the only director of campus IT that Colby has had. The party was both a celebration of his making a difference in the life of the college and the life of individuals at Colby and in the community. I know my life has been enriched by knowing him. This coming week we will celebrate Suzi Cole, our Science librarian for 39 years and the difference she has made for faculty and students.

The Community Digest of Civil Discourse, one of the campus email forums, has seen a series of long and poignant posts by students and faculty about the need to make a difference in the Colby community and that racism, homophobia, intolerance, and just plain bad behavior are not something we want to be part of our community.  We can and should be better than this and these posts have challenged us to do so.

I was particularly challenged and impressed by one of the student posts because it echoed what I’ve increasingly come to believe. We need to build relationships and community with one another. It is difficult, if not impossible to hate a group of people that contain people we love.  He puts it best in this statement – “By fully and legitimately befriending people who are different from ourselves, we all can be activists”.  This is a powerful statement which could transform the world if we really took it to heart.

Last weekend I was in San Diego for my daughter Errinn’s graduation from Point Loma Nazarene University. We were blessed with the typical paradise weather of San Diego – 72 degrees, sun, and a light ocean breeze.  As we sat in the Greek amphitheater waiting for the ceremony I was struck by the wonderful diversity of people in the audience, all there to celebrate the graduation of someone they loved. It may, for some, seem strange that I was struck with the diversity of the audience. It was southern California after all.  Having spent so many years in central Maine, I am always struck by diversity when I go somewhere else. I am also delighted by the diversity – so many languages and cultures, both similar and different to my own.  

Every week or so I get an email from the Ford Foundation and I’m always impressed and usually challenged by it.  The Ford Foundation is focusing its funding and programs on addressing inequality and that certainly is a big task.  Those of us who are in a majority in most aspects of our lives often don’t think about inequality in productive ways. It can be easy to ignore inequality unless it slaps us upside the head.  The transgender bathroom issue is one that many want to ignore because it makes them uncomfortable and the way we often deal with our discomfort is by demonizing those people that make us feel that way. If you never felt uncomfortable in choosing which bathroom to use, you may choose to feel that no one feels uncomfortable choosing. We may find it difficult to parse out our feelings on gender because it has become so ingrained as a binary option. However, our inability or unwillingness to parse out our feelings does not excuse us from learning to understand what it is like not to fit into our often binary world.  Transgender bathrooms won’t be the death of civilization as we know it, nor will it corrupt our youth, or lead to massive inappropriate or dangerous behavior in bathrooms. It might lead to more productive and better lives for those who are often misunderstood, dismissed, and made to feel unworthy.

While I don’t want to get into a religious discussion, religion is often  construed as “black and white” and any middle ground is “grey” and therefore less, or perhaps even immoral. While I can only speak from the Christian tradition in which I was raised, I do think that Jesus more often than not identified with the “other”, the non-majority, non-dominant group. He certainly assembled what many today would have described as a less than respectable crowd; tax collectors, prostitutes, fisherman, and others – no lawyers, no doctors, preachers, etc.  I say this to say that “grace and mercy” are two concepts that might serve those of us in the majority quite well.  Extend to others grace and mercy, not in a demeaning or condescending way that elevates our status but to fully embrace the humanity of those not like us; to treat others like we would really like to be treated.

Tomorrow, wake up and smell the inspiration. Be an agent for change.



Friday, July 29, 2016
Digital Humanities


In mid-July I attended the Digital Humanities 2016 conference in Krakow, Polandhttp://dh2016.adho.org/  Under the auspices of the Association of Digital Humanities Organizations, this annual conference brings together DH scholars, librarians, software engineers, and other interested individuals to discuss, share, and further the work of Digital Humanities. This year’s conference brought together 900 individuals from 48 countries.  With approximately 400 presentations and posters, it showed the richness and complexity of digital humanities. The conference was hosted by Jagiellonian University and the Pedagogical University of Krakow.

What then is Digital Humanities?  Digital Humanities, in its most simple definition is the convergence of computing technology with Humanities.  In a more nuanced idea it is the use of computer technology to ask and answer questions, and create new forms of scholarship and scholarly output in the Humanities that could not be done without computing technology.

As Digital Humanities is gaining interest at Colby, my take on the conference was to explore, sample, engage with areas of scholarship that are likely to happen at Colby.   Here are a few of the scholarly tools and ideas that I picked up. They certainly piqued my interest, and this is only the tip of the iceberg on the types of scholarly work that is being done.

Stylometry: Stylometry is a form of scholarly activity that uses the power of computing to examine stylistic and linguistic aspects of text and is often used to determine authorship of texts whose authorship is uncertain. It is also used to compare narrative and linguistic styles across authors or time periods. An example is the work of trying to solve the authorship of Lazarillo de Tormes, an anonymous novel of the Spanish Golden Age and a subject of 400 years of scholarship.  http://dh2016.adho.org/abstracts/326. While stylometry cannot be used to definitively determine authorship, it can with the right tools significantly focus the discussion down to one or two authors who are the likely authors by comparing the grammar, syntax, style, vocabulary of the work in question against a vast corpus of the complete works of the possible authors.

Pedagogy:  An umber of sessions related specifically to pedagogical interests in the classroom on how digital humanities could be incorporated into full or partial course settings and on issues of how to engage students in new types of research. A noted example was the use of Sherlock Holmes stories as a means of multidisciplinary engagement. Assignments included the use of digital archives, GIS mapping, Google’s Ngram viewer, using and creating digital editions, word trees, etc. More information on “Read, Play, Build: Teaching Sherlock Holmes through Digital Humanities” can be found athttp://dh2016.adho.org/abstracts/431

 Close and Distant Reading: Humanities scholars are quite familiar with close reading, the technique of carefully examining a single novel, poem, essay, etc. Close reading may examine literary characteristics, grammatical and syntactical style, as well as plot, characterization, etc.  On the other hand “distant reading” is a computer based analysis that compares a large corpus of text looking for textual patterns, grammar and syntax, or other elements of the text that may be of interest of the scholar.  This technique may be used by scholars to ask and answer questions when the corpus of texts is too large to read and analyze in the conventional way.  An example might be when a scholar wants to examine all novels written by women in English in the 19th century and perhaps look at their use of a particular literary style.  Using a technique developed by Stanford scholar Franco Moretti, a large corpus of digitized texts can be analyzed with computers to surface answers to such questions. It may also be used to look at and visualize relationships between people, ideas, and locations from a large corpus of materials that would be impossible to map in a manual way. An example can be seen in “Mapping the League of Nations Intellectual Cooperation, 1919-1927” which analyzed thousands of documents to map the relationship between more than 3,200 individuals and the restructuring of knowledge circulation in post war Europehttps://www.researchgate.net/publication/305302861_Archives_Distant_Reading_DH2016_slides

Mapping: Mapping and the use of GIS and geolocation technology is quite prevalent in the social sciences and is making its way into the humanistic disciplines in a big way. Geographic locations often play a prominent role in literature, biography, art, music, cultural studies, and other humanistic disciplines.  The ability to geolocate digitized historic maps, overlay them with modern maps, and also to connect geolocations to literary text, photographs, digitized three-dimensional artifacts opens up new ways of exploring the role of location, space, and geography.  An example here is “Digitally mapping romantic literature and culture” http://dh2016.adho.org/abstracts/47. These 3 papers “explore how linking and juxtaposing different types of data can enhance the study of how places mediate the writing, reading, and critical reception of literary works”.

Word analysis/word frequency:  Scholars have used a variety of word analysis and word frequency tools over time.  Concordances, which show ever instance of a word in a text, are common in printed texts.  However, the ability to do word analysis/word frequency study over time requires large scale textual databases and software that can examine usage and make the requisite comparisons. Google’s Ngram Viewer was one of the early tools and often used to measure word change over time, often connected to frequency of use.  An example is “Measuring the Dynamics of Lexico-Semantic Change Since the German Romantic Period” http://dh2016.adho.org/abstracts/2498. This methodology can also be used to map word use/frequency with events in history. An interesting example is an analysis of a corpus of 60,000 books from the 17th, 18th, and 19th centuries and mapped the frequency of mention of various diseases to actual disease incidents – “Enabling Complex Analysis of Large-Scale Digital Collections: Humanities Research, High Performance Computing, and transforming access to British Library Digital Collections”http://dh2016.adho.org/abstracts/230

While this is just a sample of the many papers, projects, and posters from the conference, it does provide an idea of the types of scholarship that “digital humanities” involve.  More information on other papers and posters from the conference can be found at http://dh2016.adho.org/abstracts/

The role of daydreaming and Imagination

Often when I am sitting in a meeting, a lecture, or presentation, my mind wanders. Early on in my career I found this annoying but over time...